Digital Content Return and Access Policy
This Digital Content Return and Access Policy (hereinafter referred to as the "Policy") governs the rules for granting access to digital materials, including Daily Meal Plans (DMPs), as well as the terms and conditions for processing refund requests.
By purchasing paid materials on the Service, you agree to the terms of this Policy. If you do not agree with any of the terms, please refrain from purchasing paid content.
1. Digital Nature of Content and Access Provision
All Daily Meal Plans and related materials on the Service are digital creator-produced products with instant online access via the platform interface, without the need to download files to a local device.
- Moment of service provision: Access to the purchased content is considered fully delivered at the moment of the first activation (opening) of hidden blocks containing recipes, gram weights, ingredients, etc., on the plan page.
- Pre‑purchase visibility: Before payment, the user can only view general informational data (nutrient composition, general meal categories). The exact recipe composition and preparation method remain hidden.
- Distribution restrictions: Purchased digital content may not be listed on any marketplace, published, resold, or transferred to third parties for commercial purposes. Any such action is treated as unauthorized use of copyrighted content.
- Restoring the purchased version: If the user modifies the purchased meal plan using built‑in editing tools, they may restore the original version of the plan corresponding to the moment of purchase. Restoration is available through the Service interface.
2. Refund Conditions
We strive to maintain a high level of quality, but we understand that situations can vary.
- Application Deadline: A refund request can be submitted within 24 hours of the purchase.
- Strict Refund Condition: Refunds are possible exclusively if, after payment, the buyer has not opened or viewed the hidden materials of the plan (full composition of dishes, recipes, and ingredients). The fact of opening the page with digital creator content containing hidden blocks is tracked programmatically.
3. Refusal of Refunds
The service is considered properly rendered, and funds are non-refundable, if after making the purchase, the user navigated to the page of the purchased plan and activated the viewing of hidden content components.
4. Technical Failures and Arbitration
Exceptions to the general refund rules are considered on an individual basis:
- Technical Errors: A full refund is guaranteed in the event of confirmed system failures on the Service side that completely prevented access to the paid material.
- Arbitration Decisions: The refund issue may be reviewed by the platform's arbitration decision if critical data failures are discovered in the purchased material (e.g., corruption of the plan structure, empty composition, or technical flaws in content display).
5. Contacts
If you have any questions regarding refunds or content access, please contact us. We will resolve your issue.